Statement on digital accessibility
MUSTERFIRMA ABC & Co. KG, as the operator of this website, strives to make its web presence as accessible as possible. This statement informs about the current state of digital accessibility and – where applicable – about services offered on this website within the meaning of the German Accessibility Strengthening Act (BFSG).
1. Description of the service
If an online shop or a comparable ordering function is operated on this website, the service offered comprises the following: visitors can select products, view information about them, add them to the shopping cart and purchase them in an ordering process.
2. Explanation of how it works
Where such an ordering function exists, it is used as follows: selecting products, adding them to the shopping cart, entering shipping and payment details at checkout and receiving an order confirmation. Payment is made using the payment methods shown at checkout, shipping using the options listed there.
3. Compliance status
- This website is partially accessible within the meaning of the relevant requirements (including WCAG 2.1 AA). Among other things, the following has been implemented:
- Page display can be enlarged or reduced using the browser functions (Windows: “Ctrl” + “+”/“-”, macOS: “cmd” + “+”/“-”)
- Responsive display on all devices
- Browser read-aloud functions can be used
- High-contrast design or contrast mode via a button for visually impaired users
- Subtitles for video content
4. Known limitations of accessibility
Despite our efforts, individual content may not yet be fully accessible, in particular:
- Documents/forms (older PDFs)
- Controls without alternative texts
- Videos without subtitles
- Tables and text structure
5. Feedback mechanism
Have you noticed barriers when accessing our digital content? We look forward to your feedback.
6. Enforcement procedure
If the requirements of the BFSG apply to the services of this website and you are not satisfied with our response or do not receive a reply, you can contact the responsible market surveillance authority:
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF AöR)
Carl-Miller-Str. 6, 39112 Magdeburg, Germany
Phone: +49 391 567 6970
Email: kontakt@mlbf-barrierefrei.de
7. Preparation of this statement
This statement was first prepared on 1 July 2024 and is revised on an ongoing basis.